StoneDonut’s Volume and Scalability Solutions are the activities needed to ensure that your information moves properly through your enterprise and will continue to do so as your company grows. We work with you to assess your business data volume – daily, peak, and seasonal loads – and make sure that the trading partner SLAs you have in place with your customers align with the IT SLAs in place within your enterprise.

Our cost effective solutions are designed to provide you with the greatest benefit. We demonstrate these capabilities using our own load and scalability stress testing tools and we scale our solutions to meet your needs as you need them – maximizing your ROI. Please contact us for more information on our Volume and Scalability Solutions.

StoneDonut’s Decoupling Solutions are the activities needed to minimize the impact of changes to APIs, 3^rd party systems, B2x implementations, and business systems. Decoupling provides a layer of abstraction between these environments, which limits your exposure to changes within them. It also minimizes your risk when considering new business systems.

A simple analogy would be to think of two red Legos connected together by a blue Lego in between them. The blue Lego represents Decoupling. If one of the red Legos is replaced by a purple Lego, the blue Lego simply connects to the new purple Lego and the connection to the remaining red Lego is not affected. Please contact us for more information on our Decoupling Solutions.

StoneDonut’s Zero Touch Solutions are activities needed to fully automate business processes that currently require manual intervention. A prime example of this is found with messages that have failed “in-flight”, or in between the source and destination systems.

Zero Touch processing of failed “in-flight” messages involves establishing a set of business rules that are used to automate the correction of structural (context) and data (content) errors, which occur. Infrastructural errors are managed through standard retry and/or rerouting of the destination to a secondary endpoint.

Zero Touch processing can also be used to eliminate certain manual data entry tasks through the use of RPA (robotic process automation) solutions that mimic the repetitive operations of a user, which decreases cost and increases the quality of the data throughput. Please contact us for more information on our Zero Touch Solutions.

StoneDonut’s Event Management Solutions are activities needed to monitor and manage information as it travels through the business infrastructure, as well as outside the organization, to ensure it reaches its destination as desired.

Information can become lost “in flight” (between systems) due to errors with the data (content), data structure (context), or system failures in the source and/or destination infrastructure. Unfortunately, these activities are usually put off until later by sending failed “in-flight” messages to a “dead-letter” queue to be manually processed by a technical resource. This adds additional overhead to IT resources and jeopardizes the proper quality and timeliness of the failed message.

Another more robust solution is to establish an alerts and notification framework to manage in-flight failed messages. The alerts and notification system captures every failed message and sends a notification email to one or more designated resources with a link to a portal where the message can be corrected and resubmitted. The alerts and notification framework can also escalate failed messages that become “stale” (sitting in the failed queue for longer than designated) by sending a notification to one or more designated managers to rectify the issue. Event Management improves SLA compliance and improves customer satisfaction. Please contact us for more information on our Event Management Solutions.