StoneDonut’s Zero Touch Solutions are activities needed to fully automate business processes that currently require manual intervention. A prime example of this is found with messages that have failed “in-flight”, or in between the source and destination systems.

Zero Touch processing of failed “in-flight” messages involves establishing a set of business rules that are used to automate the correction of structural (context) and data (content) errors, which occur. Infrastructural errors are managed through standard retry and/or rerouting of the destination to a secondary endpoint.

Zero Touch processing can also be used to eliminate certain manual data entry tasks through the use of RPA (robotic process automation) solutions that mimic the repetitive operations of a user, which decreases cost and increases the quality of the data throughput. Please contact us for more information on our Zero Touch Solutions.